1. Information We Collect

Information you give us. When you fill in our contact form or email us, we may collect:

• Your name

• Your email address

• Your company name

• Any other details you include in your message

Information collected automatically. When you visit our website, we may collect:

• Your IP address

• Browser type and device information

• Pages you visit and how long you stay

• The website that referred you to us

2. How We Use Your Information

We use your information to:

• Reply to your enquiries and messages

• Discuss our services with you

• Run, maintain and improve our website

• Understand how visitors use our website

• Protect our website against fraud and misuse

• Meet our legal obligations

We do not sell, rent or trade your personal information.

3. Cookies and Analytics

Our website uses cookies and similar technologies to make it work properly and to understand how visitors use it. These may include basic analytics provided by our website platform.

You can control or delete cookies through your browser settings. Blocking some cookies may affect how the website works. For more details, see our Cookie Policy.

4. Sharing Your Information

We only share your information when necessary, including with:

• Service providers who help us run our website and business, such as website hosting, email and analytics providers. They may only use your information to provide their services to us.

• Legal authorities, when required by law or to protect our rights, property or safety.

• A new owner, if our business is merged, acquired or sold.

Some of these providers may store data outside your country. Where this happens, we take reasonable steps to make sure your information stays protected.

5. Data Retention

We keep your personal information only for as long as we need it to respond to you, provide our services, or meet legal requirements. When we no longer need it, we delete it or make it anonymous.

6. Data Security

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Object to or restrict how we use your information

• Withdraw your consent at any time, where we rely on it

• Complain to your local data protection authority

To make a request, email us at hello@astera.com. We will respond within a reasonable time and as required by law.

8. Third-Party Links

Our website may contain links to other websites, such as LinkedIn. We are not responsible for the privacy practices of those websites, so please read their privacy policies.

9. Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect their personal information. If you believe a child has given us their information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at hello@astera.com.